When Marcus scaled his Shopify store to 1,200 orders/month, returns became unmanageable. 4 months later, he automated reason classification with his first AI tool.
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Case Study
The Small Merchant Returns Challenge: 6 Months In
Jan 22, 2025
When Marcus scaled his Shopify store to 1,200 orders/month, returns became unmanageable. 4 months later, he automated reason classification with his first AI tool.